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Quality Assured

Quality & Warranty Terms

Every clean, pane, seal, and panel is covered by our comprehensive workmanship guarantee and multi-year materials warranty plans.

Our Structural Integrity Commitment

At Pinnacle Facade Care, we construct our repairs to stand the test of time. We source structural sealants, paints, metal sheets, and glass units from the industry's most reliable premium manufacturers. Because our rope access technicians execute installations under strict manufacturer specifications, we back our services with comprehensive labor and material warranties.

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10-Year Silicon Warranty

All structural joint resealing operations using Dow Corning (DOWSIL) silicone sealants come with a 10-year joint-integrity and leak-free material warranty.

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2-Year Labor Workmanship

Glass replacements, ACP sheet installations, structural sign mountings, and facade paint applications carry a standard 24-month craftsmanship guarantee.

100% Clarity Guarantee

Our demineralized pure water cleaning ensures a spot-free, streak-free surface. We guarantee clarity restoration and clean panels upon project handoff.

Terms and Conditions Summary

Manufacturer Direct Inspection

For extended structural glazing silicone warranties, joint adhesion pull-tests are audited by Dow chemical engineers to authorize the 10-year coverage certificates.

Warranty Exclusions

Warranties exclude damages caused by building structural settling, earthquakes, windstorms exceeding rated category limits, or cleaning attempts using abrasive acids by third-party contractors.

Audit & Claim Procedure

Claims must be submitted in writing within 15 days of detecting a leak or damage. Our rope access team will inspect the joint or pane within 48 hours to execute free repairs if valid.

Request warranty certificate?

Enter your property details or past project invoice number. Our quality department will compile and issue official manufacturer certificates and structural safety warranty agreements.

Pinnaclefacadecare@gmail.com
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